Data deletion
You can delete your data in three ways.
1. Businesses: remove a connection (self-service, immediate)
- Sign in to Blink Chatbot → Connections.
- Open the Pancake account → Settings → Delete connection.
- Tokens and the page list are deleted at once; past conversations stay until you ask for deletion.
2. Revoke access on the platform
- Pancake: regenerate or delete the account/page API token in Pancake settings — the old token stops working immediately.
3. Delete everything
Email rick@blinkatz.com from your registered address with the subject "Delete Blink Chatbot data". We verify and delete accounts, conversations and customer lists within 30 days; backups within a further 14 days.
End customers wanting their messages/phone number deleted: email rick@blinkatz.com with the page name you messaged and your phone number; we will coordinate with that business.